Job Description

Ingram Content Group (ICG) is hiring a Sales Specialist to contribute to our Library Team in LaVergne, TN just outside Nashville.The Sales Specialist manages library relationships in a multi-state territory. You’ll position Ingram as the premier provider of all media and value-added services to libraries and achieve or exceed established territory revenue goals. Additionally, you will train library staff to use Ingram systems and respond to customer requests via email and video conferencing. Finally, you’ll represent Ingram at state and local shows as required.

Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries, and educators, Ingram makes these services seamless and accessible through technology, innovation, and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning.

Required Qualifications:

• HS Diploma or GED
• 2 years of related book-selling experience

Preferred Qualifications:

• College degree
• Prior experience with Salesforce or another CRM
• Prior B2B selling experience

Key Responsibilities:

• Profitably sells the company’s products, services and related materials to libraries in the assigned territory through web meetings, phone calls, email and occasional on-site visits.
• Establishes, develops and maintains positive business relationships with customers and new prospects.
• Attends state and local conferences to present ILS products and services.
• Gives input and feedback for all respective territory RFPs (request for proposal) and formal bid responses and includes customer requirements, competitor information, trends, and potential bidding strategies in a timely manner. 
• Participates in the management of annual budgets and strategic sales plans for the assigned territory.
• Educates the customer in what (and how) ILS offers Collection Development, Cataloging/Processing and Opening Day Collection services (CD, C&P, ODC) assisting the library streamline these processes.
• Assesses library workflows and make recommendations to improve customer efficiency and further engage the customer with ILS products and services.
• Negotiates discount/freight terms for new pricing agreements and existing pricing agreement renewals with an eye on profitability and margins.
• Maintains comprehensive knowledge of ILS products/services, competitor products/services advantages and changes in library market.
• Reports territory market requirements, customer needs and competitor developments to management.
• Utilizes Salesforce CRM to document information and all interactions with customers and prospects.
• Creates and delivers presentations on ILS products and services in web meetings, at site visits and at conferences.

Additional Information

Perks/Benefits:

• A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
  • 15 vacation days & 12 sick days accrued annually and 3 personal days
  • 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more
  • Wellness program with access to onsite gym and basketball court for associates
• Avid reader? Numerous opportunities to engage with books and authors
  • Free card registration at the Nashville Public Library
  • Discounted offers to self-publish with IngramSpark®!
• Encouraged continued education with our tuition reimbursement program
• Financial and in-kind opportunities to engage with non-profits in your community
  • Company match program for United Way donations
  • Volunteer opportunities and in-kind drives for non-profits throughout the year
• Take breaks or brainstorm in our game room with ping pong & foosball
• Casual Dress Code

Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. 

Ingram Content Group LLC is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

• EEO/AA Employer/Vet/Disabled
• We participate in EVerify.
• EEO Poster in English
• EEO Poster in Spanish